HELPDESK

Help desk

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees.

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help desk

Noun

  1. A section of an organization offering specialist advice to customers or users who have problems, especially with computer equipment or systems.


The above text is a snippet from Wiktionary: help desk
and as such is available under the Creative Commons Attribution/Share-Alike License.

helpdesk

Noun



The above text is a snippet from Wiktionary: helpdesk
and as such is available under the Creative Commons Attribution/Share-Alike License.

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